THIS AGREEMENT DESCRIBES THE TERMS OF SERVICE
AND YOUR USE OF THIS SITE. PLEASE READ THIS AGREEMENT CAREFULLY AND REVIEW THE
TERMS OF OUR PRIVACY POLICY TO LEARN HOW WE PROTECT AND USE YOUR PERSONAL INFORMATION.
1. Scope of Agreement. This Agreement represents the entire
agreement between you and iSucceed, Inc. concerning your use of this site and
all software, products, resources, information, content and materials on the
site (collectively, the "Site"), superseding all prior agreements
between us regarding the subject matter of this Agreement. The term "use" or "using" means
the use and availability of, access to, transmission to or from, or any exchange
of information or communication in connection with or arising from this Site.
By using the Site or any of its contents, you agree to comply with the terms
of use provided in this Agreement. You must also comply with any additional terms
that apply to third party content, software, products or other services. We reserve
the right to modify the terms and conditions of this Agreement at any time. Your
continued use of the Site signifies your acceptance of any changes in this Agreement.
If any change is not acceptable to you, your sole remedy is to discontinue your
use of the Site. It is your responsibility to check these Terms of Use and our
Privacy Policy from time to time.
2. Registration Information. You agree to provide us with accurate
and complete registration information, and to advise us promptly of any changes.
If you do not, you will breach of this Agreement, allowing us to immediately
terminate your use of the Site. When you register or subscribe to certain services,
you will receive a user name and password that we may assign or allow you to
select. You are responsible for maintaining the confidentiality of your password
and account information. Each registration is for a single user. You are not
permitted to: (i) share your user name or password with others, (ii) cache any
part of the Site in proxy servers to allow access by individuals who have not
registered at the Site, or (iii) access the Site through a single user name and
password being made to multiple users on a network. If we believe that a user
name and password are being used in a manner not permitted under this Agreement,
we reserve the right to cancel your access rights immediately and without notice
and block access to all users from that IP address.
3. Fees and Payments. You agree to pay or have paid all fees,
charges, and any applicable taxes incurred in connection with your user name
and/or password for the Site, including any unauthorized charges, at the rates
in effect when the charges were incurred. Our current fees and charges are posted
on the Site. If you pay us by credit card or other payment instrument, or by
allowing us to withdraw funds from an account designated by you, and we do not
obtain full payment, you agree to pay all amounts due upon our demand. Each time
you use the Site, you reaffirm your authorization to us to charge or withdraw
funds from your account.
4. Membership or Unlimited Access Fees. Participation in a membership
or unlimited access fee program allows you unlimited access to certain courses
and training materials included in the program. Payment of the monthly membership
or monthly unlimited access fee is due monthly in advance. If you select the
annual membership or annual unlimited access program, fees are due annually in
advance. At the end of your annual membership, your membership will automatically
convert to a month to month membership until this Agreement is terminated. You
will continue to incur fees until this Agreement is terminated. If you decide
to cancel your membership or unlimited access fee program after the expiration
of the guarantee period, you will not be entitled to a refund.
Money-back Guarantee:

iSucceed’s Money-Back Guarantee
We are committed to providing quality products and services that will help agents
and brokers work smarter, maximize their time and increase their commissions. If,
after 12 months of continuous paid membership and completing the required minimum
usage plan, you do not increase your annual production by at least one additional
closed transaction, iSucceed will fully refund your 12 month paid subscription
fees.
How does the Money-Back Guarantee
Work?
The guarantee is simple. You must be an iSucceed member for a continuous
12-month period of time, (paid annual or month to month memberships apply). Every
week, you must complete one success module of your choice, and one counseling
call of your choice. iSucceed provides a tracking system under “My
Account” in the transcript section of all the modules and counseling calls
that you have completed. If after one year of membership, and upon
completion of the required success modules and counseling calls, you have not
increased your annual production by at least one additional closed transaction,
you may submit within 30 days after your one year anniversary date of joining
iSucceed, a request for a refund of your 12 months of membership fees.
How do I request a refund?
To request a refund of your 12 months of membership fees, simply send our offices
a notarized letter stating that after utilizing the iSucceed membership as stated
above, and completing the required success modules and counseling calls, you
have not increased your production by at least one additional closed transaction
over the past 12 months, and include a copy of your transcripts of modules and
counseling calls completed. We will promptly refund your 12 month subscription
fees, no questions asked to: customerservice@isucceed.com, or
by mail to:
iSucceed, Inc.
Attention: Customer Service
23785 El Toro Road #419
Lake Forest, CA 92630
Other Products and Services. The fees for purchases of other
products and services on the Site are listed next to the specific product or
service.
4. License and Restrictions. All content available through the
Site is the sole property of our company or our licensors and is protected by
copyright, trademark and other intellectual property laws. You have no rights
to the content available through the Site and will not use the content except
as permitted under this Agreement. You are granted a non-exclusive, non-transferable,
limited license to access, view and use the content on the Site. Content owned
by our licensors or third parties may be subject to additional restrictions,
and you will comply with any third party notices posted on the Site. Unless we
give you written permission, you may only use, access, download, reformat and
print one copy of the content for your personal use, keeping all our copyright
and other notices on the content. You agree not to reproduce, loan, transfer,
sell, circulate, publish or otherwise distribute the content received through
the Site to anyone, including, but not limited to others within the same company,
without our prior written permission. "Success Tools" may be downloaded,
reformatted and printed for your own use only in implementing your own personal
marketing plans.
5. Site Use and Conduct. You may not use, or allow others to
use, your user name or password to the Site, indirectly or directly, to upload,
distribute, transmit, communicate, link to, publish or access any material or
information that: (i) is libelous, obscene, threatening, objectionable, offensive
or harassing, (ii) violates any law or the rights of others, (iii) reflects negatively
on the Site, or (iv) infringes upon any intellectual property, proprietary rights
or the confidentiality obligations of others. You also may not use, or allow
others to use, your user name or password to the Site, indirectly or directly,
to: (i) attempt to or actually disrupt, impair or interfere with, alter or modify
the Site or any content on the Site, (ii) act in a way that reflects negatively
on the Site, (iii) transmit or communicate any unsolicited advertising, promotion
or solicitation, or (iv) collect or attempt to collect any information of others,
including passwords, account or other information.
6. Limitation of Liability and Disclaimer. The content on the
Site is for general information or personal use only. It does not constitute
advice and should not be relied upon in making (or refraining from making) any
decision. Certain links on the Site lead to resources located on servers maintained
by third parties over whom we have no control. We accept no responsibility or
liability for any of the material contained on those servers. Certain links on
the Site are provided for your information or resources and do not constitute
an endorsement of the material on any third party site. WE, AND OUR AFFILIATES,
AGENTS, ADVERTISERS, SPONSORS AND LICENSORS, (collectively "WE") CANNOT
AND DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENTNESS, NONINFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE CONTENT AVAILABLE
THROUGH THE SITE OR THE SITE ITSELF. WE DO NOT WARRANT THAT THE SITE WILL BE
UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED OR THAT THIS SITE
OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
YOUR ACCESS TO THE SITE AND ITS CONTENT IS PROVIDED "AS IS" "AS
AVAILABLE" AND WE MAKE NO REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS
OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE. WE SHALL NOT BE LIABLE TO YOU OR ANYONE ELSE
FOR ANY LOSS OR INJURY CAUSED BY YOUR USE OF THE SITE, WHETHER OR NOT CAUSED
IN WHOLE OR IN PART BY OUR NEGLIGENCE OR BY CONTINGENCIES BEYOND OUR CONTROL.
IN NO EVENT SHALL WE BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT
LIMITATION, DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES) ARISING
OUT OF THE DELIVERY, PERFORMANCE, OR USE OF THE CONTENT OR THE SITE, WHETHER
INCURRED BY YOU OR ANY THIRD PARTY, EVEN IF WE HAVE BEEN ADVISED OR MAY OTHERWISE
KNOW OF THE POSSIBILITY OF SUCH DAMAGES. IF ANY LIABILITY IS IMPOSED ON US, THE
TOTAL LIABILITY TO YOU OR ANY THIRD PARTY SHALL NOT EXCEED THE AMOUNT YOU PAID
FOR ACCESS TO THE SITE OR CONTENT FOR THE 12 MONTHS IMMEDIATELY PRECEDING THE
EVENT GIVING RISE TO THE CLAIM. Some jurisdictions prohibit exclusion or limitation
of liability for implied warranties or consequential or incidental damages, so
the above limitation may not apply to you, but will be interpreted to limit our
liability to the fullest extent permitted by law. You may also have other legal
rights that vary from jurisdiction to jurisdiction.
7. Indemnification. You agree to defend, indemnify and hold
us harmless from and against all liabilities, damages, claims, actions, costs
and expenses (including attorney's fees) in connection with or arising from your
breach of this Agreement and/or your use of the Service.
8. Termination. We or you can terminate your access to the Site
and its content at any time subject to the terms herein. Termination is your
sole right and exclusive remedy if you are not satisfied. You may send your termination
request via electronic mail to customerservice@isucceed.com,
or by mail to:
iSucceed, Inc.
Attention: Customer Service
23785 El Toro Road #419
Lake Forest, CA 92630
or by phone at (949) 954-7026 , or by clicking on the "cancel" button
located under the "my account" section at the site. If you have prepaid
for access to the Site or any content on the Site, you will not be entitled to
a refund or credit after the expiration of any money-back guarantee period. Any
delinquent or unpaid amounts must be paid in full before you may re-register
for access to the Site. If your right to use the Site terminates, you may not
use the Site or the content on the Site without our express written permission.
You may not allow anyone else whose access to the Site was terminated to access
the Site through your account, user name or password.
9. Miscellaneous. This Agreement is personal to you, and you
may not assign your rights and obligations to anyone else. If any provision in
this Agreement is invalid or unenforceable under applicable law, the remaining
provisions will continue in full force and effect. This Agreement, your rights
and obligations and all actions contemplated by this Agreement shall be governed
by the laws of the State of California. You agree that the federal or state courts
of the State of California shall have exclusive jurisdiction and that venue shall
be in the County of San Diego, California. You agree and consent to the exercise
of personal jurisdiction in the State of California. This Agreement may not be
modified, except in writing, signed by an authorized officer of our company.
10. Legal Notices. Under California Civil Code Section 1789.3,
you are entitled to the following consumer rights' information:
(a) You may contact us at:
iSucceed, Inc.
23785 El Toro Road #419
Lake Forest, CA 92630
or by phone at (949) 954-7026 during regular business hours from 9:AM to 5:00PM
PST.
(b) Pricing Information. We reserve the right to change fees, surcharges, monthly
or annual access fees, pay per view fees, or other fees, at any time. Fees are
posted on the web site when registering for a service or course, or when purchasing
a product or service.
(c) Complaints: The Complaint Assistance Unit of the Division of Consumer Services
of the Department of Consumer Affairs may be contacted in writing at 400 R Street,
Sacramento, CA 95814, or by telephone at (916) 445-1254.
By using our site, you consent to the collection and use of information by us
in the manner explained above. If we change our privacy policies, the changes
will be posted here so that you will always know what information we gather,
how we might use this information, and to whom we will disclose it. We reserve
the right, at our discretion, to change, modify, add or remove portions of this
policy at any time. Please be sure to check this page periodically for changes.
Your continued use of the site following changes to this policy will mean that
you accept the changes. If you have any questions about this privacy policy statement,
you may contact us at: customerservice@isucceed.com.
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