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    Frequently Asked Questions

At iSucceed we receive many common questions that we have conveniently answered below:

We trust that the information contained in this FAQ will sufficiently answer your questions, however if you feel you need a better explanation, please contact one of our Career Counselors at 813-527-9755 . Click for other contact information.

    

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Question:   I’m having difficulty viewing/using the site. How can I check to see if my computer and Internet browser are properly configured?

First, make sure your web browser has the following plug-ins installed:

Second, you may need to flush your DNS which translates domain names into IP addresses.  To do this, perform the following simple steps on your computer:

  • Click the <Start> button
  • Click <Run>
  • Type <CMD> and click OK
  • Type <ipconfig /flushdns> and press the <Enter> button (Note: You must include a space after ipconfig and before the forward slash)
  • Close the open Window

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Question:   Why doesn't a Success Module, Skills Class, Tele-Seminar or Marketing Tool appear when I click on its respective link?

When one of these items is clicked, the item will appear in a separate popup window. Many web browsers today contain “popup blocking” software to block intrusive third-party advertisements.  This software is pre-installed in some browsers – you may be running it and not even know it!  Fortunately, you can configure your popup blocking software to always allow popups on certain websites – you must do this for iSucceed.com in order to view all of the content.  Refer to the instructions for your popup blocking software in order to find out how best to accomplish this task.

You should also make certain that you are logged into iSucceed before trying to access members-only content.

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Question:   What do I do if the site appears slow?

The features of the site will work over a dial-up connection, but download times will be slow. If possible, we recommend a high-speed connection to access all of iSucceed features and for optimum viewing.

If you are on a high-speed connection and the website still appears slow, your ISP may be experiencing a temporary network problem.  Click here to check your current connection speed.

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Question:   I am a current iSucceed member, so why did I receive a “Sorry, the feature you tried to access is only available to iSucceed Members” error message.

You may not be logged into the iSucceed site yet.  To access iSucceed member-only content, you must be logged in.  To log in now, go to the top right-hand corner of any page.

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Question:   What do I get with an iSucceed membership?

Click here to take a tour and sample different sections of the iSucceed site.  You will discover the step-by-step money making strategies of our top-producing Mentors.

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Question:   What does an iSucceed membership cost?

iSucceed is a subscription-based service that offers two levels of membership: Silver and Gold.  Review current membership prices and benefits by clicking here.  iSucceed memberships are available on both a monthly and a yearly basis.

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Question:   How can I access and/or change my account information?

To access or change your account information, you must first be logged in.  After logging in, you may click the <My Account> button at the top left, then click any of the appropriate tabs on the top of the page to find the section your are looking for.

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Question:   What do I do if I forgot my password?

If you have forgotten your password, simply click the text link <Forgot Your Password?> at the top of any page.

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Question:   How do I cancel my iSucceed membership?

iSucceed has no lengthy contracts or minimum subscription periods.  You may cancel your iSucceed membership at any time by first logging in, then clicking the <My Account> button the top left, then click the <Membership Status> tab at the top and follow the simple instructions.

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Question:   Where can I see my iSucceed invoices and purchase receipts?

To view all invoices and purchase receipts at iSucceed, login and go to <My Account>, then click <Membership Status>.

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Question:   What is iSucceed policy regarding privacy?

The RealtyU® Family of Companies is committed to protecting your privacy on all of their websites and services. You can find our complete Privacy Policy by clicking here.

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Question:   Do I need to be concerned about giving my credit card information to iSucceed?

Absolutely not.  We are extremely sensitive to the privacy and security of our members.  All e-commerce transactions and user profile pages are encrypted, and communication security is verified by GeoTrust (see below).

Click for company profile

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Question:   What do the black and white icons represent?

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Question:   Why doesn't a Success Module, Skills Class, Tele-Seminar or Marketing Tool appear when I click on its respective link?
Systems supported (IE6, IE7 on a PC) Windows 2000, XP, Vista. Some content may not function properly using Firefox on a PC or a MAC. We do not support MAC.  Always clear your browser cache to make sure that the modules will work properly.

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Contact us

If you have any further questions please:

    • Email us at isucceedllc@realtyuonline.com
    • Call our Customer Service Hotline at 813-527-9755
    • Write us at: iSucceed, Inc., P O Box 1028 , Santa Rosa Beach, FL 32459




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