Stephanie Vitacco of Northridge, California shares her experience for finding and managing assistants to help her provide the finest professional service to her clients by letting no detail fall through the cracks. Stephanie sells about 200 homes a year with the help of her full-time assistants.
Chapters
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1.
Introduction
2.
Stephanie Vitacco's Background
3.
Contacting Stephanie Vitacco
4.
Stephanie Vitacco's Assistants and Their Responsibilities
5.
Finding an Assistant
6.
Qualities of a Good Assistant
7.
90-Day Probation Period
8.
Hire Slow, Fire Fast - Letting People Go
9.
Keeping Your Staff Motivated
10.
Employee of the Month
11.
Paying Your Assistant
12.
Learning to Delegate Work
13.
With All This Help, What's the Agent Supposed to Do?
14.
Going From One Person to a Team - Changing Your Mindset
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