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Positively Outrageous: Customer Service that Creates a Lifetime of Referrals



Bud & Beth McKinney

Mentor: Bud & Beth McKinney
 
As full-time agents and simultaneously proprietors of the B&B Country Garden Inn, a charming Bed and Breakfast in Raleigh, North Carolina, Bud and Beth McKinney have little extra time for prospecting. As a result, they have tailored their business to give back to their clients and the community as a whole, nurturing a strong client referral network that has eliminated the need for newspaper advertising. In this call Beth explains the unique methods they've employed to create a multitude of raving fans.

  • How to setup a client for life program
  • Unique and innovative ways to cultivate raving fans
  • Out-of-the-box advertising
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1. Positively Outrageous: Customer Service that Creates a Lifetime of Referrals
  • How to setup a client for life program
  • Unique and innovative ways to cultivate raving fans
  • Out-of-the-box advertising


 
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