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Creating a WOW Experience - Working by Referrals and Client Service



Terry Moerler

Mentor: Terry Moerler
 
Terry Moerler, in Thousand Oaks, Calif., has averaged annual sales of $31 million and closed 100-130 transactions per year. Terry credits her results to her client service and referral system. Because her past-client appreciation system is so effective in generating referrals, she has never knocked on a door or made a cold call in over 21 years of real estate service.
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Customer Service
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1. Creating a WOW Experience - Working by Referrals and Client Service
Terry Moerler is a master at exceeding expectations - listen in and let her exceed yours.

  
2. Creating an "Ideal Day" Using Proven TIme Management Strategies, Systems
Terry Moerler has fine tuned a time management system that allows her to get the absolute most out of her day using specific systems and developing effective strategies and habits.

  
3. Generate 100 Annual Transactions with a Concierge Form
Terry Moerler will share her #1 strategy for generating sales.

  
4. How Outstanding Service Builds a 95% Referral Rate, Part I
Terry Moerler explains how she's designed a business based almost exclusively on referrals.

  
5. How Outstanding Service Builds a 95% Referral Rate, Part II
Feel uncomfortable knocking on doors? If so, this is the perfect success module for you!

  
6. Romancing Your Clients for a Lifelong Relationship
Terry Moerler is well-known for her incredible standards of customer service; hear her best ideas.

  
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