How Outstanding Service Builds a 95% Referral Rate, Part I

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How Outstanding Service Builds a 95% Referral Rate, Part I

Terry Moerler

Mentor:

Terry Moerler

If you're an agent who can't stand knocking on doors or making cold calls, then this program is for you. Terry Moerler has built a business solely on referrals. In this program, Terry describes annual events she holds for past clients, how she takes care of them after they buy a home, and her "friendly" approach compared to the standard sales approach.

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Customer Service
Client Retention
Customer Service
Referrals

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1.		Creating a WOW Experience - Working by Referrals and Client Service Terry Moerler is a master at exceeding expectations - listen in and let her exceed yours.


2.		Creating an "Ideal Day" Using Proven TIme Management Strategies, Systems Terry Moerler has fine tuned a time management system that allows her to get the absolute most out of her day using specific systems and developing effective strategies and habits.


3.		Generate 100 Annual Transactions with a Concierge Form Terry Moerler will share her #1 strategy for generating sales.


4.		How Outstanding Service Builds a 95% Referral Rate, Part I Terry Moerler explains how she's designed a business based almost exclusively on referrals.


5.		How Outstanding Service Builds a 95% Referral Rate, Part II Feel uncomfortable knocking on doors? If so, this is the perfect success module for you!


6.		Romancing Your Clients for a Lifelong Relationship Terry Moerler is well-known for her incredible standards of customer service; hear her best ideas.

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