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Turning Former Customers into New Business



Galand Haas

Mentor: Galand Haas
 

Roughly 75% of Galand Haas' business comes from referrals, a remarkable figure he attributes to an extensive past-client follow-up system that begins the day a client closes. After entering them in his vast database, he nurtures them with letters, e-mails and phone calls. In this program, Haas covers:
  • How to build a database management system.
  • How to you use your management system to generate referrals.
  • Past-client follow-up strategies.
Like Content
Customer Service
Client Retention
Referrals
Contact Management
Content Contributed
1. Capitalizing on the FSBO Boom
Need a fresh approach to landing FSBO's? Galand Haas delivers the goods.

  
2. Expand Your Customer Capturing Ability with Multiple Web Sites
Pointing domain names, stealth sites, blogging clouds - all useful online elements, per Galand Haas.

  
3. Expired Listings Program
Galand Haas offers concrete, simple steps to obtaining hot Expired listings.

  
4. Stealth Systems for FSBOs
Join trendsetter and top agent Galand Haas as he reveals the cutting-edge systems he uses to target For Sale By Owners. He'll cover easy-to-implement stealth websites and the sure-fire followup systems that get the listing every time.

 



  
5. The No-Cost Newspaper that Drives Past Clients to Your Door
The personal newspaper kills three birds with a single stone, as Galand Haas explains.

  
6. Turning Former Customers into New Business
All the stats agree: keeping repeat customers is far cheaper than wooing new ones, says Galand Haas.

  
7. Using the Internet to Turn Frustrated Buyers Into Happy Clients
Another powerful tool is yours for the taking, says Galand Haas.

  
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