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                Contact Management
Superior contact management is the foundation upon which your entire real estate career will be built. The old adage rings true; “If you don’t keep in touch with your customers, someone else will”. In addition, any type of communication you plan to deliver to your customer base should be subject to regular tracking, analysis, and database cleaning, especially during direct mail campaigns, email blasts, and voice broadcasts. In this section iSucceed mentors describe the detailed systems and programs they use to harness the communication beast.
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    Title                                                                                           Mentor
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1. The Rookie Rulebook, Part I
By JJ Johnston
JJ Johnston offers practical advice to help new agents lay the perfect foundation to a solid career.

2. Expired Listings Program
By Galand Haas
Galand Haas offers concrete, simple steps to obtaining hot Expired listings.

3. Building and Managing Contacts: Start with People You Know
By Steve Westmark
Build your sphere of influence from the contacts in your cell phone, says Steve Westmark.

4. Using Weekly IVR Reports to Keep Sellers Informed and on Your Side
By Bruce Hardie
The trendiness of IVR may have passed, but it remains a solid lead-gen tool, says Bruce Hardie.

5. Building Lifelong Relationships with Past Clients
By Tim Baker
At its core, real estate sales is about building lasting relationships, says Tim Baker.

6. Using Email as a Quick and Easy Way to Build Relationships
By Alice Held
Email is a quick, convenient, free form of communication. "So use it!" says Alice Held.

7. Turning Former Customers into New Business
By Galand Haas
All the stats agree: keeping repeat customers is far cheaper than wooing new ones, says Galand Haas.

8. Practically Free Marketing Through Six eFarming Steps
By Rob Levy
It's time to stop hoarding 'privileged' information & embrace the Internet, says Rob Levy.

9. Personalize Communications with Past Clients for More Referrals
By Pliny Mier
With mailouts, hand-written notes and more, Pliny Mier creates countless referrals!

10. Seven Ingredients of Referral Success that Dramatically Increase Your Business
By Mark McKee
Referrals are about trust, which is about promises kept, which all boils down to superb service.

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