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                  Customer Service
Learn about Client Retention, Referrals, and how to cultivate a Winning Attitude to sustain your business for the long term. Find fantastic ideas on how to hold unique Client Appreciation Events, implement low-cost Referral-Reward programs, and build outstanding relationships with your customers for years to come.
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1. How to Close 9 Out of 10 Deals in the First 5 Minutes
By Stuart Sutton
Wouldn’t it be nice to know that you’ve already locked in the listing before you even meet your prospective sellers? Stuart Sutton says "It’s all based on how well you prepare your prospects to become your clients."

2. Tired of Cold Calling? 3 Strategies for Breaking Free
By Vince Cavaliere
No one likes to cold call, and now you don't have to. Listen in & let Vince Cavaliere set you free!

3. Seller Scripts and Dialogues
By Judy Johns
Sellers must be treated with respect & diplomacy. Scripts & dialogues help Judy Johns do just that.

4. Scripts to Close Buyers Fast
By Shon Kokoszka
The close: the coveted sales skill of obtaining a prospect's committment. Shon Kokoszka explains.

5. Selling in a Buyer's Market
By Ron Neal
A buyer's market is not a bad one, just a different animal, says specialist Ron Neal.

6. Don’t Just Manage Your Contacts, Mesmerize Them!
By Ken Eddy
Ken Eddy reminds us that rock-solid relationships are the best path to real estate referrals.

7. Never Place Another Cold Call Again!
By Roger Lautt
Roger Lautt shows you a reliable way to create new business from your own sphere of influence and convince your prospective clientele to list with you with a much higher degree of trust and credibility.

8. How to Do a Deal a Day
By Ron Neal
Join Ron Neal as he unwraps a strategy focused on the power of planning and strong customer retention.


9. Cultivating a Dynamite Database
By K.C. Butler

K.C. Butler reveals how to make your contact database work for you!



10. Choosing Your Clients Wisely
By Ira Serkes
Listen to this call and learn how to cut your headaches in half - and how to make it a pleasure to come to work every day!


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