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Customer Service Learn about Client Retention, Referrals, and how to cultivate a Winning Attitude to sustain your business for the long term. Find fantastic ideas on how to hold unique Client Appreciation Events, implement low-cost Referral-Reward programs, and build outstanding relationships with your customers for years to come. Customer Service Sub-Categories Go to Page :: 1 2 3 4 5 6 7 8 9 10   11                   A Winning Attitude (17) ..................................... Client Retention (37) ..................................... Customer Service (47) ..................................... Referrals (56) ..................................... By Type(s) Tele-Seminars (54) ..................................... Skills Training (12) ..................................... Success Modules (40) .....................................     Title                                                                                           Mentor Sort By:  Latest  Title  Popularity  Ranking 81. Smile and Dial: The Art of Profit By Roddy McCaskill Roddy McCaskill reveals the techniques that helped him close $50 million in 2005. 82. Stand-Alone Special Programs By Missy Vanderbilt Missy Vanderbilt of Dallas, Texas will discuss several specialty services to boost your business. She will cover programs such as a Guaranteed Sales Program, Moving Trucks and Buyer Hotlines. 83. Superior Client Service By Nelson Zide Nelson Zide shows us ways to provide superior customer service. 84. Systemizing Your Office By Char MacCallum If you can repeat it, someone else can reproduce it. Char MacCallum shows you the systems ropes. 85. Targeting the International Niche By Sharon Simms Sharon Simms gives a glimpse into the exciting world of the international niche. 86. Telephone Etiquette This class is essential for anyone who answers a phone in a real estate office. Building rapport and creating positive impressions builds business and sales. Learn how to use your voice to build rapport with people. Master effective techniques for handling incoming calls, putting people on hold, and taking messages; learn what to do with complaints or difficult people. 87. The Critical Ingredient for Your Success By Mark McKee Real estate superstar, dynamic speaker and marketing guru Mark McKee reveals the critical ingredient for your success! 88. The Key to Your Business By Roddy McCaskill Transform your customers into raving fans with Roddy McCaskill's unique customer service concepts. 89. The Million Dollar Solo Agent By Margaret Rome Think you absolutely need a team? Margaret Rome explains why going solo can be just as satisfying. 90. The Psychology of Selling in the 2nd Home Market By Jim Lea Jim Lea shares the unique style of diplomacy required to navigate the second home purchase.

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