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                  Customer Service
Learn about Client Retention, Referrals, and how to cultivate a Winning Attitude to sustain your business for the long term. Find fantastic ideas on how to hold unique Client Appreciation Events, implement low-cost Referral-Reward programs, and build outstanding relationships with your customers for years to come.
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A Winning Attitude (17)
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Client Retention (37)
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Customer Service (47)
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61. Becoming a One-Stop Relocation Specialist
By William Meyersohn
Personalize every aspect of your business and watch profit skyrocket, says William Meyersohn.

62. E-Myth: An Interview with Michael Gerber
By Michael Gerber
Michael E. Gerber dispels the myths surrounding starting your own business and shows how commonplace assumptions can get in the way of running a business.

63. Building Relationships with Clients

Build client loyalty so that they move from becoming a prospect to your most staunch proponents. Move your sellers and buyers up the ladder of loyalty and watch your repeat and referral business flow in.

64. Balancing Home and Work



65. Personalize Communications with Past Clients for More Referrals
By Pliny Mier
With mailouts, hand-written notes and more, Pliny Mier creates countless referrals!

66. A Postcard Campaign for the Vacation Resort Market
By Jim Lea


67. Showing Up!
By Laura Worthington
Laura Worthington explains why it's crucial that you really 'Show Up' for your customers, and how implementing that one simple concept can grow your profits tremendously.

68. The Critical Ingredient for Your Success
By Mark McKee
Real estate superstar, dynamic speaker and marketing guru Mark McKee reveals the critical ingredient for your success!


69. Turn Conventions into Your Most Dollar-Productive Events
By Mary Harker
Network at conventions and utilize your natural people skills to get new business, says Mary Harker.

70. Be First!
By Steve Westmark
What's one thing you can do with hardly any extra effort that will produce big payoffs almost immediately? Simple: Be First! Steve Westmark explains this simple, but often overlooked step in growing your business.


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