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                  Customer Service
Learn about Client Retention, Referrals, and how to cultivate a Winning Attitude to sustain your business for the long term. Find fantastic ideas on how to hold unique Client Appreciation Events, implement low-cost Referral-Reward programs, and build outstanding relationships with your customers for years to come.
Customer Service
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A Winning Attitude (17)
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Client Retention (37)
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Customer Service (47)
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Referrals (56)
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Tele-Seminars (54)
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Success Modules (40)
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51. Creating Relocation & Referral-Based Business
By Judy Johns
Treat relocation clients well, and watch your stateside referral business explode, says Judy Johns.

52. Building and Managing Contacts: Start with People You Know
By Steve Westmark
Build your sphere of influence from the contacts in your cell phone, says Steve Westmark.

53. Personal Profile Marketing

Power up your Personal Profile. Enjoy benefits this lesson brings. How to write resumes for print and Internet, secrets of getting more listings from business cards, and how to boost personal referrals.

54. Referrals

This class cover the importance of referrals to an agent's bottom line, and how to effectively cultivate a solid referral base.

55. 30 Days to Quick Success as a Rookie Agent
By Patti Brotherton
In this success module, Patti outlines the key steps you need to take to get off to a fast, successful start.

56. Gaining Referrals at Realtor Conventions and Conferences
By Ron Neal
Ron Neal covers how to maximize your reach and referral potential at real estate conventions!

57. Seven Ingredients of Referral Success that Dramatically Increase Your Business
By Mark McKee
Referrals are about trust, which is about promises kept, which all boils down to superb service.

58. Referrals: Multiply Your Gains by Giving First
By Stuart Sutton
It's ancient proverb with a modern application, but 'giving' is the shortest distance to referrals.

59. Turn Conventions into Your Most Dollar-Productive Events
By Mary Harker
Network at conventions and utilize your natural people skills to get new business, says Mary Harker.

60. The VIP Buyer and Seller System
By Allan Asplin
Allan Asplin describes how to implement an incredibly effective VIP Home Buyer and Seller system.

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