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                  Customer Service
Learn about Client Retention, Referrals, and how to cultivate a Winning Attitude to sustain your business for the long term. Find fantastic ideas on how to hold unique Client Appreciation Events, implement low-cost Referral-Reward programs, and build outstanding relationships with your customers for years to come.
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A Winning Attitude (17)
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Client Retention (37)
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Customer Service (47)
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Referrals (56)
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51. Two Communications Tools that Guarantee Client Satisfaction
By Peter & Jane Richmond
Peter and Jane reveal two powerful tools that deliver results far beyond customer expectations.

52. Gaining Referrals at Realtor Conventions and Conferences
By Ron Neal
Ron Neal covers how to maximize your reach and referral potential at real estate conventions!

53. Matching Buyers to Listings

Save your time and car expenses by carefully matching the buyers needs with the homes you think will interest them. This course give great tips and techniques that will help you be more effective

54. Managing Your Day

We live in busy times so now, more than ever, you and your salespeople need to be more effective during your workday to provide more value and service to your customers. Learn these skills and more by taking this course and making a difference in your office.

55. Increase Your Income By Handling Past Clients
By Bryan Barnes
Build and manage an extensive system of follow-up with your past clients, says Bryan Barnes.

56. Managing The Listing

Managing Listings You’ve secured the listing, so managing the seller the marketing the home are key activities to sell the home. This course tells you what top agents do to make sure they keep their seller satisfied.

57. Choosing Your Clients Wisely
By Ira Serkes
Listen to this call and learn how to cut your headaches in half - and how to make it a pleasure to come to work every day!


58. Earn FSBO Business by Teaming with a Lender
By Sheila Gunderson
Partner with a lender to open up a whole new FSBO stream of business, says Sheila Gunderson.

59. Creating Relocation & Referral-Based Business
By Judy Johns
Treat relocation clients well, and watch your stateside referral business explode, says Judy Johns.

60. There IS Life After Real Estate!
By Missy Vanderbilt
Personalize every aspect of your business and watch profit skyrocket, says William Meyersohn.

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