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                  Customer Service
Learn about Client Retention, Referrals, and how to cultivate a Winning Attitude to sustain your business for the long term. Find fantastic ideas on how to hold unique Client Appreciation Events, implement low-cost Referral-Reward programs, and build outstanding relationships with your customers for years to come.
Customer Service
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A Winning Attitude (17)
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Client Retention (37)
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Customer Service (47)
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Referrals (56)
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Tele-Seminars (54)
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Success Modules (40)
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    Title                                                                                           Mentor
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31. Eight New Rules of Real Estate, Part 1
By John Tuccillo
John Tuccillo helps you do the OODA Loop, create an intel community, and identify revenue sources.

32. Eight New Rules of Real Estate, Part II
By John Tuccillo
In the second part of this two-part series, John Tuccillo focuses on the usage of RE technology.

33. Five Action Items that Increase Referrals 150% while Reducing Marketing Costs
By Bruce Hardie
Decrease overhead and increase office traffic with Bruce Hardie's proven referral system.

34. From $4 Million the First Year to $11 Million Last Year: An Inspiring Rookie Success Story
By Yvonne Bonner
New mentor Yvonne Bonner describes her astounding rise to success as a rookie in a few short years

35. From Tragedy to Triumph: Selling RE in the Wake of Katrina
By Linda Fredericks
What happens when your market population grows by 25% in only 3 days? Linda Fredericks explains.

36. From the Horse-Drawn Carriage to the Tablet PC: Sustaining Over a Century of Success
By Wynne Achatz
Tthe doors of the Westrick Real Estate One offices in Michigan’s Marine City have remained open for more than a century. Captained by sales veteran Wynne Achatz’, the practice is thriving and stronger than ever, combining the warm, old-fashioned customer service of the past with the most advanced technology available today.

37. Gaining Referrals at Realtor Conventions and Conferences
By Ron Neal
Ron Neal covers how to maximize your reach and referral potential at real estate conventions!

38. Generate 100 Annual Transactions with a Concierge Form
By Terry Moerler
Terry Moerler will share her #1 strategy for generating sales.

39. How Outstanding Service Builds a 95% Referral Rate, Part I
By Terry Moerler
Terry Moerler explains how she's designed a business based almost exclusively on referrals.

40. How Outstanding Service Builds a 95% Referral Rate, Part II
By Terry Moerler
Feel uncomfortable knocking on doors? If so, this is the perfect success module for you!

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