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                  Customer Service
Learn about Client Retention, Referrals, and how to cultivate a Winning Attitude to sustain your business for the long term. Find fantastic ideas on how to hold unique Client Appreciation Events, implement low-cost Referral-Reward programs, and build outstanding relationships with your customers for years to come.
Customer Service
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A Winning Attitude (17)
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Client Retention (37)
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Customer Service (47)
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Referrals (56)
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Tele-Seminars (54)
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Skills Training (12)
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Success Modules (40)
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31. Making It a Smooth Move
By Sandra Nickel
Sandra Nickel demonstrates her creativity in developing programs to handle old-style home sales.

32. Building Lifelong Relationships with Past Clients
By Tim Baker
At its core, real estate sales is about building lasting relationships, says Tim Baker.

33. Brand Yourself with a Moving Truck
By Penny McLaughlin
A van is a huge help on moving day. Poster ads on it, and you've got a winner, says McLaughlin.

34. How to Do a Deal a Day
By Ron Neal
Join Ron Neal as he unwraps a strategy focused on the power of planning and strong customer retention.


35. Referral Secrets
By Mark McKee
You can't make referrals appear out of thin air, but you can get close, says Mark McKee!

36. Understanding Clients

Finding out the true needs of your clients is surely the most satisfying part of your job. This skill also establishes trust and rapport. Do this and you will establish an awesome reputation.

37. How to Protect Your Full Commission Rate
By Jeff Scislow
As discounters continue to hound the commission issue, Jeff Scislow helps you safeguard your rate.

38. Tracking Buyers

Gain a professional reputation by looking after your buyers. Make sure that you donít lose business with motivated buyers that want to buy. This course gives you the how to of tracking buyers.

39. Profit From Your Circle of Friends
By Jeff Thompson
Jeff Thompson of the Tri-Cities area in Washington state has discovered a wonderfully profitable way to do business: reward your past customers, and teach them to remember and refer you in the process.

40. Systemizing Your Office
By Char MacCallum
If you can repeat it, someone else can reproduce it. Char MacCallum shows you the systems ropes.

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