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                  Customer Service
Learn about Client Retention, Referrals, and how to cultivate a Winning Attitude to sustain your business for the long term. Find fantastic ideas on how to hold unique Client Appreciation Events, implement low-cost Referral-Reward programs, and build outstanding relationships with your customers for years to come.
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A Winning Attitude (17)
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Client Retention (37)
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Customer Service (47)
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Referrals (56)
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21. Stand-Alone Special Programs
By Missy Vanderbilt
Missy Vanderbilt of Dallas, Texas will discuss several specialty services to boost your business. She will cover programs such as a Guaranteed Sales Program, Moving Trucks and Buyer Hotlines.

22. Servicing a Listing
By Bruce Hardie
Nothing keeps customers coming back like outrageously solid customer service, says Bruce Hardie.

23. Superior Client Service
By Nelson Zide
Nelson Zide shows us ways to provide superior customer service.

24. Selling Real Estate When No One is Buying
By Ginny Lee
Ginny Lee of Naples, Florida shares her creative ideas to help you sell property when the market slows.

25. Choosing Your Clients Wisely
By Ira Serkes
Listen to this call and learn how to cut your headaches in half - and how to make it a pleasure to come to work every day!


26. There IS Life After Real Estate!
By Missy Vanderbilt
Personalize every aspect of your business and watch profit skyrocket, says William Meyersohn.

27. E-Myth: An Interview with Michael Gerber
By Michael Gerber
Michael E. Gerber dispels the myths surrounding starting your own business and shows how commonplace assumptions can get in the way of running a business.

28. Be First!
By Steve Westmark
What's one thing you can do with hardly any extra effort that will produce big payoffs almost immediately? Simple: Be First! Steve Westmark explains this simple, but often overlooked step in growing your business.


29. Showing Up!
By Laura Worthington
Laura Worthington explains why it's crucial that you really 'Show Up' for your customers, and how implementing that one simple concept can grow your profits tremendously.

30. The Critical Ingredient for Your Success
By Mark McKee
Real estate superstar, dynamic speaker and marketing guru Mark McKee reveals the critical ingredient for your success!


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