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                  Customer Service
Learn about Client Retention, Referrals, and how to cultivate a Winning Attitude to sustain your business for the long term. Find fantastic ideas on how to hold unique Client Appreciation Events, implement low-cost Referral-Reward programs, and build outstanding relationships with your customers for years to come.
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21. Creating Relocation & Referral-Based Business
By Judy Johns
Treat relocation clients well, and watch your stateside referral business explode, says Judy Johns.

22. Creating a WOW Experience - Working by Referrals and Client Service
By Terry Moerler
Terry Moerler is a master at exceeding expectations - listen in and let her exceed yours.

23. Cultivate Your Past Client Relationships with a Celebration
By Tim Baker
Nothing can supplant the value of face-to-face contact with your past clients, says Tim Baker.

24. Cultivating a Dynamite Database
By K.C. Butler

K.C. Butler reveals how to make your contact database work for you!



25. DITCH the Cold Calling and START Creating Lifetime Clientele
By Diana Ivas
iSucceed Mentor Diana Ivas explains how to minimize the need for cold calling, by focusing your efforts on establishing enduring relationships and lifetime clients.

26. Don’t Just Manage Your Contacts, Mesmerize Them!
By Ken Eddy
Ken Eddy reminds us that rock-solid relationships are the best path to real estate referrals.

27. Doubling Your Profits Without Doubling Your Workload, Part I
By Terri Murphy
Terri Murphy reveals her secrets to doubling your profits without working more hours.

28. E-Myth: An Interview with Michael Gerber
By Michael Gerber
Michael E. Gerber dispels the myths surrounding starting your own business and shows how commonplace assumptions can get in the way of running a business.

29. Earn FSBO Business by Teaming with a Lender
By Sheila Gunderson
Partner with a lender to open up a whole new FSBO stream of business, says Sheila Gunderson.

30. Effective Moving Billboards. . . for Free!
By Char MacCallum
Why not keep your ads moving, asks Char MacCallum, and make your transportion do double duty?

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