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                  Customer Service
Learn about Client Retention, Referrals, and how to cultivate a Winning Attitude to sustain your business for the long term. Find fantastic ideas on how to hold unique Client Appreciation Events, implement low-cost Referral-Reward programs, and build outstanding relationships with your customers for years to come.
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Client Retention (37)
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101. Two Communications Tools that Guarantee Client Satisfaction
By Peter & Jane Richmond
Peter and Jane reveal two powerful tools that deliver results far beyond customer expectations.

102. Understanding Clients

Finding out the true needs of your clients is surely the most satisfying part of your job. This skill also establishes trust and rapport. Do this and you will establish an awesome reputation.

103. Unlock the Keys to Brand Leveraging
By Debra Berman Pat Kandel
Pat Kandel and Debra Berman believe that if you understand the basic steps required to leverage your brand throughout your business and marketing efforts, you can build a solid, respected, durable brand in your real estate market.

104. Using a Referral Marketing System to Generate 150 Transactions per Year
By Roddy McCaskill
Top-producing agent Roddy McCaskill from Little Rock, AK will share the referral system that generated over 150 transactions for him last year.

105. Using the F.O.R.D. Method to Prospect and Retain Clients
By Sandra Nickel
No, we're not talking F-150's here, but flatly put, this personality profiling system works.

106. Your Retirement: How to Get Wealthy Investing
By Mark McKee
Mark McKee consistently posted annual earnings of more than $500,000. Thursday, he explains how you can retire early by tapping into the business you know best – buying and selling real estate.

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