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                  Customer Service
Learn about Client Retention, Referrals, and how to cultivate a Winning Attitude to sustain your business for the long term. Find fantastic ideas on how to hold unique Client Appreciation Events, implement low-cost Referral-Reward programs, and build outstanding relationships with your customers for years to come.
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101. Eight New Rules of Real Estate, Part II
By John Tuccillo
In the second part of this two-part series, John Tuccillo focuses on the usage of RE technology.

102. Eight New Rules of Real Estate, Part 1
By John Tuccillo
John Tuccillo helps you do the OODA Loop, create an intel community, and identify revenue sources.

103. Superior Client Service
By Nelson Zide
Nelson Zide shows us ways to provide superior customer service.

104. Stand-Alone Special Programs
By Missy Vanderbilt
Missy Vanderbilt of Dallas, Texas will discuss several specialty services to boost your business. She will cover programs such as a Guaranteed Sales Program, Moving Trucks and Buyer Hotlines.

105. Servicing a Listing
By Bruce Hardie
Nothing keeps customers coming back like outrageously solid customer service, says Bruce Hardie.

106. Creating a WOW Experience - Working by Referrals and Client Service
By Terry Moerler
Terry Moerler is a master at exceeding expectations - listen in and let her exceed yours.

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