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Customer Service
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The concept of extraordinary customer service boils down to how poorly or how magnificently you treat each and every one of your clients. Almost every prospective client who visits your office or gives you a call already has some expectations of how they will be treated, good or bad. Your challenge is to exceed those expectations, each and every time. Quality real estate customer service begins with listening, understanding, and creating a program flexible enough to fit each client. It encompasses a whole host of activities that can literally turn your customers into raving fans, if you are consistent and diligent in your efforts. Click below to learn how to exceed the expectations of every new client.
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Tracking Buyers
Gain a professional reputation by looking after your buyers. Make sure that you don’t lose business with motivated buyers that want to buy. This course gives you the how to of tracking buyers.
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Matching Buyers to Listings
Save your time and car expenses by carefully matching the buyers needs with the homes you think will interest them. This course give great tips and techniques that will help you be more effective
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Managing The Listing
Managing Listings You’ve secured the listing, so managing the seller the marketing the home are key activities to sell the home. This course tells you what top agents do to make sure they keep their seller satisfied.
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Providing Service That Satisfies
Superb service distinguishes an outstanding agent from the rest. Stand out in a crowded marketplace and find out what you have to do to win.
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Building Relationships with Clients
Build client loyalty so that they move from becoming a prospect to your most staunch proponents. Move your sellers and buyers up the ladder of loyalty and watch your repeat and referral business flow in.
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Unlock the Keys to Brand Leveraging
By Debra Berman Pat Kandel
Pat Kandel and Debra Berman believe that if you understand the basic steps required to leverage your brand throughout your business and marketing efforts, you can build a solid, respected, durable brand in your real estate market.
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